Christmas and New Year Opening Times and Delivery

Posted on the 10th December 2018

Over the festive period, all of our stores will be open as usual with the exception of the Bank Holidays: Christmas Day, Boxing Day and New Years Day.

Over the festive period some of our stores may operate reduced hours, so please contact the store before traveling to check their opening hours.

The last order dispatch from our online store will be Monday 24th December at 3pm. Orders dispatched on this day will be delivered between 27th December and the New Year.

For delivery before Christmas, orders must be placed on or before Monday 17th December. You can still have delivery in time for Christmas until Thursday 20th December as long as you choose DPD Courier Service at the checkout.

Please note this excludes all products which are delivered directly from the manufacturer. Orders for these products will be dispatched in the new year.

Our full online opening hours & delivery schedule is:

  • Thursday 20th Dec: last day dispatch for Christmas delivery, order before 3pm
  • Friday 21st Dec: normal dispatch day; delivery MAY still arrive before Christmas
  • Saturday 22nd Dec: CLOSED
  • Sunday 23rd Dec: CLOSED
  • Monday 24th Dec: 12pm cut off for dispatch but delivery will be after Christmas
  • Tuesday 25th Dec: CLOSED
  • Wednesday 26th Dec: CLOSED
  • Thursday 27th Dec: CLOSED
  • Friday 28th Dec: CLOSED
  • Saturday 29th Dec: CLOSED
  • Sunday 30th Dec: CLOSED
  • Monday 31st Jan 2017: CLOSED
  • Tuesday 1st Jan 2018: CLOSED
  • Wednesday 2nd Jan: all orders from 24th December to 2nd January 2018 (inclusive) will be dispatched
  • Thursday 3rd Jan: normal dispatch day; next day delivery for orders received before 3pm

During the festive period, our customer service team will be available:

Monday 24th December 9am - 1pm

Thursday 27th December 10am - 4pm

Friday 28th December 10am - 4pm

Monday 31st December 9am - 1pm

Please be assured that our livestock will be checked and fed daily over the festive period including the days that we are closed.

If you need any help or advice as always please contact your local store first who will be able to help you with any fish or product-related questions. You can find your most local store using our online store finder here:

From everyone at Maidenhead Aquatics, we wish all of our customers a very happy Christmas and a prosperous 2019.

Please note that we are not able to answer questions or reply to any comments via this section - for any advice or information please call or visit your local Maidenhead Aquatics store. The information contained in this website is for general information purposes only. The information is provided by Maidenhead Aquatics and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

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