BiOrb Transformer 12v (50Hz)
Safety is vital when operating electrical items in close proximity to water.
All aquariums need electrical power to operate their lighting and filtration systems and most use mains electricity at 240 or 120 volts. This can cause serious electric shock should the Fishkeeper drop or drench the electrical items in the aquarium water.
The Reef One range of aquariums is designed to be extremely safe and therefore all its electrical items operate at the safe low level of 12 volts ac.
To protect the Fishkeeper and children from electric shock Reef One aquariums use a plug top AC transformer that plugs into your electrical mains socket and ‘steps down' the mains voltage to a much safer 12 volts ac. The 12 volts is made available in the bottom of the AC transformer through two din sockets (see image). Either socket can be used for the halogen light wire plug or the air pump wire plug as both sockets are interchangeable. The LED light if used in place of the halogen light can be plugged into either socket.
Delivery
Delivery costs for your order will be calculated during the checkout process based on your delivery address and the contents of your basket. You will only pay one delivery charge for your order. Express delivery is FREE for online orders OVER £39 unless any of the points below become a factor.
We only ship to the UK and cannot ship internationally.
We aim to dispatch items that are currently in stock on the same working day if they are ordered before 2.45 pm (excluding Bank Holidays). Orders after 3pm will be dispatched the following working day, unless it fits any of the below criteria:
Returns
If you are not 100% satisfied with your purchase online from our website, you can return the product and get a full refund or exchange the product for another one, for up to 21 days from the date you purchased it.
We strongly suggest signing up for an account with fishkeeper.co.uk as this will allow for some additional returns options like return to your local store.
If you checkout as a guest you will need to return the product to Maidenhead Aquatics, PO Box 619, Egham, Surrey, TW20 2BS, please package the order (along with a packing slip or a note including your name, address and order number).
Large pallet items like aquariums are deemed delivered successfully with no damage once the the driver has left the property. If a report of damage is submitted after the driver has left we will be unable to assist with replacements. We recommend refusing a damaged delivery, this is the fastest resolution.
Our full terms and conditions can be found here. When you place an order with us online you are agreeing to these terms and conditions.
For delivery before Christmas, orders must be placed on or before 3pm on Wednesday 20th December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. For full details of our festive delivery and opening times click here
Please note: online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year. For full details of our festive delivery and opening times click here