Over the festive period, all of our stores will be open as usual with the exception of the Bank Holidays: Christmas Day, Boxing Day and New Year’s Day.

Over the festive period some of our stores may operate reduced hours, so please contact the store before travelling to check their opening hours.

The last order dispatch from our online store will be Wednesday 22nd December at 3pm. Orders dispatched on this day will be delivered between 27th December and the New Year.

For delivery before Christmas, orders must be placed on or before Tuesday 21st December.

Please note this excludes all products which are delivered directly from the manufacturer. Orders for these products will be dispatched in the new year.

Our full online opening hours & delivery schedule is:

  • Monday 21st Dec: Normal dispatch day
  • Tuesday 22nd Dec: Final guaranteed delivery date. Orders before 3pm will be delivered the next day.
  • Wednesday 23rd Dec: Limited dispatch
  • Thursday 24th Dec: CLOSED
  • Friday 25th Dec: CLOSED
  • Saturday 26th Dec: CLOSED
  • Sunday 27th Dec: CLOSED
  • Monday 28th Dec: CLOSED
  • Tuesday 29th Dec 2019: CLOSED
  • Wednesday 30th Dec: CLOSED
  • Thursday 31st Dec: CLOSED
  • Friday 1st Jan: CLOSED
  • Saturday 2nd Jan: CLOSED
  • Sunday 3rd Jan: CLOSED
  • Monday 4th Jan: Orders placed between Christmas and the New Year will be dispatched.

During the festive period, our customer service team will be available:

Thursday 24th December 9am - 1pm

Tuesday 27th - Thursday 31st December 10am - 4pm

As above, customer service will be CLOSED Christmas Day, Boxing Day and New Year’s Day as well as the weekends.

Please be assured that our livestock will be checked and fed daily over the festive period including the days that we are closed.

If you need any help or advice as always, please contact your local store first who will be able to help you with any fish or product-related questions. You can find your most local store using our online store finder here: https://www.fishkeeper.co.uk/storefinder

From everyone at Maidenhead Aquatics, we wish all of our customers a very happy Christmas and a prosperous 2021.

Christmas trolley