Christmas and New Year Opening Times and Delivery

Over the festive period, the majority of our stores will be open as usual with the exception of Christmas Day and Boxing Day. We urge all customers to call before visting your local store, between Christmas and New Year, as operating hours may differ to usual and our other stores. Store information and contact details can be found here: https://www.fishkeeper.co.uk/storefinder

Click and Collect will be available throughout the festive period, but please check with your selected store as to their festive opening hours before placing a Click and Collect order as normal collection times may be affected. 

The last order dispatch from our online store will be Tuesday 24th December at 3pm.

Orders dispatched on this day will be delivered from Friday 27th December.

For delivery before Christmas, orders must be placed on or before 3pm on Monday 23rd December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. 

(Please note this excludes all products which are delivered directly from the manufacturer. Orders for these products will be dispatched in the New Year).

Online orders placed after 3pm on Tuesday 24th December will not be dispatched until the New Year.

Our full online store opening hours and delivery schedule is:

•    Monday 23rd Dec: Final day for delivery before Christmas
•    Turesday 24th Dec: Last dispatch day (orders will arrive after Christmas)
•    Wednesday 25th Dec: CLOSED
•    Thursday 26th Dec: CLOSED
•    Friday 27th Dec: CLOSED
•    Saturday 28th Dec: CLOSED
•    Sunday 29th Dec: CLOSED
•    Monday 30th Dec: CLOSED
•    Tuesday1st Jan: CLOSED
•    Wednesday 2nd Jan: Orders placed between Christmas and the New Year will be dispatched.
•    Thursday 3rd Jan: Normal Dispatch Day

During the festive period, our customer service team will be available:

•    Monday 23rd Dec: 9am - 5pm 
•    Turesday 24th Dec: 9am - 5pm (hours may vary)
•    Wednesday 25th Dec: CLOSED
•    Thursday 26th Dec: CLOSED
•    Friday 27th Dec: 9am - 4pm
•    Saturday 28th Dec: CLOSED
•    Sunday 29th Dec: CLOSED
•    Monday 30th Dec: 9am - 4pm 
•    Tuesday1st Jan: CLOSED
•    Wednesday 2nd Jan: 9am -5pm 
•    Thursday 3rd Jan: 9am - 5pm 

If you need any help or advice as always, please contact your local store first who will be able to help you with any fish or product-related questions. You can find your most local store using our online store finder here: https://www.fishkeeper.co.uk/storefinder

Please be assured that our livestock will be checked and fed daily over the festive period including the days that we are closed.

From everyone at Maidenhead Aquatics, we wish all of our customers a very happy Christmas and a prosperous 2025.