Our brilliant Stapleton store is looking to expand its team. 

What are the working hours/days?

This role involves working 5 days a week(42 hours a week), including weekends and bank holidays.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn. 
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.
• Will work every weekend and bank holiday.
• May have to work late on Tuesday nights for fish deliveries.
• Previous customer service experience preferable but not absolutely required.
• A good sense of humour.
• A willingness to learn and absorb fish-related knowledge.
• Means of transport are critical as there are no public transport links to the site.

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently ensures customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves, and ensuring it's correctly priced and available.

Where will you be working?

• Freshwater only store, specialising in ponds and planted aquariums.
• No public transport links.
• Situated within a very busy Garden Centre.
  

Preferred qualifications

• Customer service experience is preferable, but fishkeeping experience is crucial.
• Preferably, some computer skills.

Compendation and benefits

• People's pension is standard.
• Good in-store staff discount after probation and also staff discount within the garden centre.
• We try to always give staff 2 days off together each week, as compensation for working each weekend.
• Parking on site.