Our Brilliant Fishkeeper Southwest store is looking to expand its team.

How many days per week?

This role will include working 3 days a week, with weekends included. 

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy their vocational careers.
• Previous retail or customer service experience would be advantageous.  Basic IT skills would be beneficial.

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care.
• Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.

Preferred Qualification?

1 year of  customer service is preferred